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Focus on practicing law while we handle all technical aspects of your website and digital marketing. Our dedicated technical support ensures your online presence runs smoothly with prompt resolution of any issues that arise.
Law firms depend on their websites and digital marketing tools to attract and serve clients, but technical issues can disrupt your online presence and potentially cost you business. Professional technical support ensures your digital assets remain secure, functional, and optimized for performance.
The challenge for Los Angeles lawyers:
Our technical support services ensure your law firm's digital presence operates smoothly while you focus on serving your clients and growing your practice without technical distractions.
Our technical support approach for law firms focuses on proactive maintenance, rapid issue resolution, and ongoing optimization to ensure your website and digital marketing tools perform reliably and effectively.
Our technical support methodology includes:
Our technical support services are integrated across our comprehensive packages, with enhanced support features available in higher tiers:
Perfect for solo practitioners and small firms
Email Support: Direct email access for technical questions and assistance with website issues and basic troubleshooting.
Monthly Website Updates: 1:One monthly website update to keep your content current and address basic maintenance needs.
Basic Issue Resolution: Support for common technical issues and guidance for basic website management tasks.
Ideal for established practices looking to expand
Everything in Starter, plus:
Enhanced Support Access: Email Support + Chat Support for faster response times and more convenient technical assistance.
Monthly Website Updates: 3:Three monthly website updates to keep your content fresh and address ongoing maintenance requirements.
Priority Issue Resolution: Expedited support for technical issues with faster response times and priority handling.
Comprehensive solution for firms serious about market dominance
Everything in Growth, plus:
Priority Support: Highest level of technical support with immediate response for urgent issues and dedicated support access.
Monthly Website Updates: 7 - Seven monthly website updates ensuring your site remains current with comprehensive maintenance support.
Dedicated Account Manager: Assigned technical support specialist who understands your specific setup and can provide personalized assistance.
Website Maintenance and Updates: Regular maintenance of your website including content updates, security patches, performance optimization, and ensuring all features function properly.
Security Monitoring and Protection: Continuous monitoring for security threats, implementation of security updates, and protection against malware, hacking attempts, and other online threats.
Performance Optimization and Monitoring: Ongoing monitoring of website speed and performance with regular optimization to ensure fast loading times and optimal user experience.
Technical Issue Resolution: Prompt diagnosis and resolution of technical problems including website errors, functionality issues, email problems, and other technical challenges.
Backup and Recovery Services: Regular website backups and recovery services to protect your content and ensure quick restoration in case of any technical problems or data loss.
Legal Industry Focus: Understanding of the specific technical needs and requirements of law firms helps us provide relevant, effective technical support tailored to legal practices.
Proactive Approach: We focus on preventing technical problems before they occur rather than just responding to issues after they happen.
Rapid Response: Quick response times ensure technical issues are resolved promptly to minimize any impact on your practice or client service.
Comprehensive Coverage: Our technical support covers all aspects of your digital presence, from website functionality to security and performance optimization.
Reliable Partnership: Consistent, reliable technical support allows you to focus on practicing law with confidence that your technical needs are professionally managed.
